Birsen is a Business Executive experienced with broad exposure to many different aspects of the Airline and Financial Services industries for over 20 years. Her experience includes Business Development, Program Development and Implementation and Customer Satisfaction and Retention. In addition, she owned and managed a successful small business with over 30 employees.
In 1993, Birsen joined Canada 3000 Airlines as a Flight attendant but quickly went up the corporation ladder. She successfully implemented short term/long term financial goals with the company. She partnered in planning and implementing a successful corporate loss prevention program. She was Lead Flight Crew Accommodations Negotiator and District Manager of the British Columbia, Canada district. In 1999, Birsen played a vital role in the establishment of Canada 3000 Holidays, Inc., a subsidiary of Canada 3000.
In 2001, Birsen joined Regions Bank in Saint Petersburg, Florida as a Personal Banking Associate. After a short time she was recruited as a Branch Manager for SunTrust Bank in Saint Petersburg. Birsen worked closely with regional management in the expansion of wealth management and new business areas. She was responsible for leadership and development of the sales team in her area.
In 2005 Birsen left the Banking Industry to join Ferman BMW of Palm Harbor, Florida as a Sales Advisor. Ferman Automotive is one the oldest automobile dealers in the US, serving the Tampa Bay Area since the 1920s. Birsen found great success achieving the highest customer service index ratings, retaining satisfied, happy customers, and developing new contacts and clients.
In 2009 an opportunity to develop a new business venture in her native Turkey materialized. Birsen traveled to Istanbul to partner with long term business associates in setting up and establishing a new company specializing in sales, installation and service of physical security devices such as closed circuit TV systems, alarm systems and monitoring services. Birsen served in the capacity of Account Manager / Coordinator, and continues to provide ad hoc consulting services.
In 2011 Birsen became a successful Realtor in the DC Metro Area.
Currently she is the Director of Business Development at Computer Management Group Inc. With CMG she enabled expansion of the company’s interests in the DC Metro Area. Using her existing business networks in Turkey, Birsen facilitated opening new opportunities for CMG’s interests in Istanbul and throughout the Mediterranean and Middle East region.
Birsen earned a degree in Business Administration from Bogazici University in Istanbul, Turkey and a degree in Psychology from Simon Fraser University in Vancouver, Canada. She served as a Victims Counselor for the Royal Canadian Mounted Police in Canada and as a Lieutenant in Canadian Army Reserves.